Accepted Insurances

Below are our generally accepted insurance. Some of our therapists are able to accept insurances that aren't on this list and some are not able to accept insurances that are on this list so please verify with your therapist directly if they're able to take your insurance. Also, please note: there are restrictions on our ability to take some plans and some out-of-state plans. Please check with your insurance to identify if there are restrictions on which providers you can see with your insurance if you are unsure. 

Aetna

Anthem

Buckeye Health Plan and Ambetter

CareSource Marketplace and Medicaid

Cigna- limited therapists at our practice take this

Humana- limited therapists at our practice take this

Medicaid (depending on insurance provider and plan)

Medicare (depending on insurance provider and plan)

Medical Mutual

Molina- limited therapists at our practice take this

Ohio Healthy- limited therapists at our practice take this

Optum

UMR

UnitedHealthcare

What will I owe for my sessions?
 

 Fees through insurance are dependent on insurance provider fees, individual copay and deductible details. This can range from $0 to the full fee-- up to $180 dollars for a standard session and $210 for an intake session. Please check with your insurance company for more specifics to be sure that you understand what fees your insurance will require of you. Fees are non-negotiable and once services have been rendered, we are unable to adjust or waive fees.

Contact your insurance company to be sure what you will owe
 

If you are unsure about the details of your insurance copay or deductible, it is a good idea to check with them before your first appointment so you do not have any unexpected fees. Once you have agreed for me to bill your insurance and once I have sent a claim for your session to insurance, it is typically non-reversible. Although I will attempt to understand your insurance requirements and fees, it is your responsibility to ask your insurance about expected fees for routine outpatient behavioral health services if you are concerned about finances and/or if you do not know the details of your insurance. Insurance companies require “CPT” (service codes). The codes that may be used for your sessions are 90791-GT, 90837-GT, 90834-GT, and 90832-GT. It may be helpful to have these codes handy when calling your insurance company

Self-Pay Fees
"Self-pay" refers to paying for services without use of insurance.
$180 per 50-60 minute session, $210 for the "Intake" appointment (first appointment). A sliding scale may be available and availability varies by therapist, must be discussed prior to the first session.

Late cancellation and no-show fees:
 

  • Cancellation Policy:

    • The fee for a late cancellation (cancelling less than 24 hours before a telehealth session and less than 72 hours for an in-person session) is $50 unless you have Medicaid.

    • You will be charged the full fee of your session for a “no show” (not showing to telehealth or in-person sessions as scheduled and not calling ahead of time to cancel. Your session may be considered a no-show if you're 15 or more minutes late to your session) unless you have Medicaid. Please notify your therapist as soon as possible if you realize you'll not be able to make the session even if you're more than 15 minutes into the session as this may reduce the chance of being charged the full fee. Your therapist will not guarantee that they will wait more than 15 minutes for you to log in to a telehealth session or to arrive in the therapist's waiting room for in-person sessions unless you and your therapist have touched base about the delay. If you've logged in later than 15 minutes into a session and don't see your therapist present, please reach out via email or phone to reschedule your appointment.
       

Late fees will not be covered by your insurance and we cannot bill your insurance for sessions that you have missed. Check with your insurance company to see if you're able to use your HSA to pay these fees.

Please discuss if there are special circumstances to your situation with your therapist. Frequent missed appointments or cancellations prevent others who need support from being seen.